Privacy Policy

Orran Leathers respects your privacy and is committed to protecting your personal information. This policy explains what we collect and how we use it.

1. Information We Collect


You provide: name, email, phone number, shipping and billing address, and order details.
Automatically: device, browser, IP address, and browsing behaviour via cookies and analytics tools.
Payments: payment card and UPI details are processed directly by our secure third-party payment gateways. We do not store your card or banking details.


2. How We Use Your Information


To process, fulfil, and deliver your orders
To communicate order updates, respond to enquiries, and provide support
To send marketing communications with your consent (you may opt out anytime)
To improve our products, website, and customer experience
To comply with legal and regulatory obligations


3. Sharing of Information
We share your information only as needed with:


Courier and logistics partners (to deliver your order)
Payment gateways (to process transactions)
Service providers who support our operations (e.g., email, analytics)


We do not sell your personal data to any third party.

4. Cookies
Our Website uses cookies to remember your preferences, keep your cart active, and analyse traffic. You can manage cookies through your browser settings; disabling them may affect site functionality.

5. Data Security
We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Your Rights
You may request access to, correction of, or deletion of your personal data, and may withdraw marketing consent at any time, by writing to [support@orranleathers.com].

7. Data Retention
We retain your information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

8. Children's Privacy
Our Website is not intended for individuals under 18, and we do not knowingly collect their data.

9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on the Website.

Contact: For any privacy-related queries, write to [support@orranleathers.com].


Placeholders to fill before publishing


ORRAN LEATHERS CRAFTSPVT LTD, having its registered office at 15/1 Gali no 4, Girriaj vihar, Surya vihar phase II, Faridabad, Haryana (121013), India. GSTIN:06AAECO9749D1Z8.

Support email (suggested: support@orranleathers.com)
Support phone / WhatsApp number
Free shipping threshold (default set to ₹2,000)
Flat shipping fee + COD fee (defaults: ₹49 / ₹99)
Courier partners Delhivery/bluedart/indiapost
International shipping - No
Jurisdiction city (Faridabad or Delhi)
Return window — confirm 7 days works for you