Shipping Policy

At Orran Leathers, every piece is crafted from full-grain leather and inspected by hand before it leaves us. The notes below explain how and when your order reaches you.

Order Processing
Orders are processed within 1–2 business days of confirmation. Made-to-order and personalised items (monogramming, custom sizing) may require an additional 3–5 business days before dispatch. You will receive an email and/or WhatsApp confirmation once your order is on its way.

Delivery Timelines

Metro cities (Delhi NCR, Mumbai, Bengaluru, etc.): 3–5 business days from dispatch
Rest of India: 5–8 business days from dispatch
Timelines exclude Sundays and public holidays and may extend during sale periods or due to courier or weather delays beyond our control.

Shipping Charges

Free shipping on all prepaid orders above ₹[2,000].
Orders below this value carry a flat shipping fee of ₹[49], shown at checkout.
Cash on Delivery (COD), where available, may carry an additional handling fee of ₹[99].

Courier Partners
We ship through trusted partners including [Delhivery / Blue Dart / DTDC / India Post]. A tracking link is shared with you as soon as your order is dispatched.

International Shipping
We currently ship [within India only / to select international destinations]. For international orders, please write to us at [support@orranleathers.com] before placing your order. Customs duties, taxes, or import fees levied by the destination country are borne by the customer.

Incorrect or Incomplete Address
Please ensure your shipping address and contact number are accurate. Orders returned to us due to an incorrect address or repeated failed delivery attempts may attract re-shipping charges.

Damaged in Transit
If your parcel arrives visibly damaged, please refuse delivery where possible and notify us at [support@orranleathers.com] within 48 hours with photographs. We will arrange a replacement or refund.